Mobile, UX/UI Design
HomeBliss
Streamlined features and tailored solutions to promote sustainable practices and connect with a wider, impact-driven audience.
Research
"HomeBliss" is an app for people who frequently travel from one city to another, for people who live alone, and for students who stay away from their homes. This app will help people find the necessary services around them, like cooks, maids, mess food, rental services, repair services, etc. This app will also help local service providers provide their best services to the customers around them.
We recently discovered that people who are staying alone have to deal with different
difficulties, and our app will try to solve the maximum difficulties by providing the best services in a short amount of time.
Problem Statement
Many people are busy in their lives. Because of that, they don't have time to find the necessary service for their needs. Our app will provide them with all the necessary services at their doorstep within a minimum of time.
Product Goals
1. This app will help people who are living alone, who frequently travel from one city to
another, and students who stay away from their homes
2. An app that helps people to get necessary services as soon as possible
3. This app will also help local service providers to provide their services to the people and expand their customers
4. It will also make customer's life easy by providing daily necessary services like mess food delivery, paper, and milk delivery, grocery delivery, etc.
5. Customers will be able to distribute the payments with their roommates or partners.
Type
End to End Mobile App
Role
Research & UX/UI
Timeline
June - July 2023
01 Research
Qualitative Research
I used the interview method to collect in-depth information from users between the ages of 19 and 28 on their thoughts, opinions, experiences, and
feelings. Most of the users whom I have interviewed are those who have recently moved from their city to another for work, education, or other reasons
Below are some of the questions asked:
Questions
1. Did you face any problems when you first shifted to another city?
2. How do you manage your day-to-day activities like eating, cleaning, laundering, etc.?
3. Do you face problems like that moment when you want instant service?
4. Do you use apps like UrbanClap and Mess Food Delivery App? And what was your experience using these apps?
5. How much can you pay for a particular service?
6. Do you like to go to the shops or do you like home services?
7. how many times did you need a particular service per month?
8. did you face any problems when you wanted immediate service?
9. What is your favorite service app?
User Research
Quantitative Research
Competitive Analysis
The process of competitor analysis provided the strategic insight into the features, functions, flows, and feelings evoked by the design solution of our competitors. These informations are used as a point of comparision to design our solution with the goal of making a superior product.
02 Define
User Persona
The user persona is required to more easily investigate the complicated user group's behavioural patterns. User personas served as a guide for my ideation process following the user interview, which enabled me to successfully create a positive user experience.
Empathy Mapping
I designed an empathy map to gain a deeper understanding of the consumers. What the user said, did, thought, and felt are reflected in the four quadrants in four different ways.
Say
I need to eat homemade mode
I don’t have much time to look into household things
I want to rent a car/bike
I need to have cook for my daily meal
I need maid
I want to split the expenses amoung roommates
I am expecting to have a more offers
I need a vegetarian food
Think
Can i trust this app
how can i manage all household things
Can i trust this perticular service man
Can i able to manage my food cycle
Should i really need a maid
Can i afford the rental car
If i get a discount, it will be good
Should i go with the delivery of neswpaper
Does
The cook is vegetarian then hire him
Contact the electrician, and asked him about timeing
I should hire a maid
Check if their is any rental service available near me
Check whether newpaper delivery is avaliable only on sundays
Check whether newpaper delivery is avaliable only on sundays
Feel
Feel excited
Feel confused
Feel satisfied
Feel curious
Feel attractive
Feel fustrated
Feel good
Feel nervous
Feel motivated
User Scenario
Saurabh Rane recently moved to Pune for post graduation. So he has
a lot of problems regarding this because he moved from his
hometown to another city for the first time. So he has issues like food,
maid, home services, daily milk & newspaper delivery, etc. He tried
many apps, but he is not satisfied with them. He wants a quicker
service than other apps. He is a vegetarian, so he wants a cook who
will make vegetarian food for him. He wants a maid who will come
daily for cleaning. And he does not want to wait for services as he has
to spend his maximum time in college.
One day, his friend Sanika introduced him to the HomeBliss app.
Aadhi is registering for this app and using it, and he is pleased to do
so. And he got exactly what he wanted. He required quick service, a
cook, a maid, home services, and other services. He says he is happy
with this HomeBlissApp and it solves his daily problems in an easy
way.
Card Sorting
User Flow
User flow is a graphic representation of the steps a user can take to complete a job while utilising an app.
Information Architecture
Based on the previous research activities, I built the information architecture which served as a base for devloping information hierarchy for the application.
03 Design
High Fidelity Wireframe
After doing tons of paper sketches, I started working on wireframes.
This phase took lesser time than I thought because of paper sketches. We got lots of reviews and updates. Here I am attaching some of the wireframes that we worked on.
04 UI & Branding
About App
HomeBliss" is an app for people who frequently travel from one city to
another, for people who live alone, and for students who stay away from
their homes.
Typography
We chose a straightforward, modern typeface to complement the flat,
minimalistic look of the app.
Inter : Medium
Inter : Bold
Noto Sans : Regular/Bold
Colors
The colours are carefully chosen to complement the flat aesthetic of the
app design.
Onboarding Screen
We chose a straightforward, modern typeface to complement the flat, minimalistic look of the app.
Sign In/Sign Up Screens
Users have two options for signing in: either directly using a social network
account or by entering their mobile number and generating an OTP for the
same. This makes registration a quick and effective method of configuring authentication
Home Screen
Following a successful login or registration, the user will be shown the home screen. You
may navigate to many of the major and sub-pages quickly if you choose it, such as the
product display page, or you can go right to your favourites if you saved your preferred request
Service Booking
Following are the screens of the nearby services. On these screens, you can book services
offered by electricians, plumbers, and many more. User can also read reviews and look for directions
Schedule
Users can book our service by scheduling it using date and time and also, pay for our services though app.
We choose a simple feature for the time and date schedule, so user will not get confused while booking it
Other Down Bar Screens
Your schedule Screen, Favourite Screen &
Your History Screen
Mess Services
This are the screens of mess food services, we can get a firection of mess food service or we can order it online.
Rental Services
Following are the screens of the rental services provides by different providers
NewsPaper Delivery
This is the screens of Newspaper Delivery service
Cook booking screen
Following are the screens of the cook services provided by nearest cook available in the area
Premium Membership Screen
This is the screens of Premium membership. With the help of premium
membership user can get more offers, discounts and packages for reasonable price
05 Testing
Users praised the product's overall design, feel, and range of features. They found this application useful. One user expressed his confidence that it will benefit him find an neccesery services around him as soon as possible.
All of the user who test the app felt that it was an effective app.
Some user said the they want fully contactless booking (no call required) for cook service.
Users liked the insights provided in the activity page.
User felt that features like ‘split the share’ needs to be explained.